So, after spending MANY, MANY hours with our upstream providers, we’ve finally figured out the cause of our internet slowness since the storms. Our upstream providers had sustained damage that affected our ability to achieve expected speeds. Thankfully, our north network upstream provider came out very quickly and installed new hardware that resolved the issue in the north network The upstream provider for our south network is working to resolve the issue and has assured us that the problem will be resolved quickly.
We apologize for any inconvenience this situation has caused and will continue to work diligently to bring the best internet we can to our customers.
Thanks so much for everyone’s patience.
Regards,
Chris – Chief Technology Officer
Hyper Fusion, LLC
