Okay folks, we’ve got the new power access point back up facing west, and the north AP is back online. If you’ve rebooted and still don’t have service, please email support@hyperfusiontech.com or login to your Fusion Portal and open a new support ticket.
Hey everyone! We got the Burnet Main WAP back online. Not sure why it went offline, but we switched it out for a bigger, slightly more powerful AP. If your still out of service we had a few customers not come back online.
Known Issues
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Burnet Main – West AP and North AP are down Estimated to be back online 2/12/2010 by 6:00PM. ( IN PROGRESS )
Naruna – East AP is down, Estimated to be back online 2/12/2019 by 6:00PM.
Kempner North – West AP 1 & 2, some interference, will be attended to 2/12/2019 from Midnight to 2AM
Fusion Portal – Online
Website – Online
Email Server – Online
Kempner Gateway – Online
Burnet Gateway – Online
Phone System – Online
HyperNET 4g / 5g Network – Online
Please note: After an outage, unplug your POE and router’s power cables, wait 2 minutes, then power up your POE, wait 2 minutes, then power up your router, and then reboot your devices. You ONLY need to do this once. If you do, and still do not have internet, please open a new support ticket, either by logging into your Fusion Portal, or by emailing support@hyperfusiontech.com
Known Issues
===============
Burnet Main – West AP and North AP are down Estimated to be back online 2/12/2010 by 6:00PM. ( IN PROGRESS )
Naruna – East AP is down, Estimated to be back online 2/12/2019 by 6:00PM.
Kempner North – West AP 1 & 2, some interference, will be attended to 2/12/2019 from Midnight to 2AM
Fusion Portal – Online
Website – Online
Email Server – Online
Kempner Gateway – Online
Burnet Gateway – Online
Phone System – Online
HyperNET 4g / 5g Network – Online